Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Poll Creation: Poll questions, options, and settings you create
• Support Requests: Name, email address, and messages when you contact support
• Admin Accounts: Username and password for administrative access

1.2 Information Automatically Collected

• IP Addresses: For vote tracking and preventing duplicate votes
• Usage Data: Pages visited, time spent, and interaction patterns
• Technical Information: Browser type, device information, and operating system
• Cookies: Session cookies for authentication and CSRF protection

2. How We Use Your Information

• Service Operation: To provide polling and voting functionality
• Vote Integrity: To prevent duplicate voting using IP addresses
• Support: To respond to your inquiries and provide assistance
• Security: To protect against fraud, abuse, and security threats
• Analytics: To understand usage patterns and improve our service

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in these limited circumstances:

• Legal Requirements: When required by law or legal process
• Safety: To protect the rights, property, or safety of our users
• Business Transfer: In connection with a merger, acquisition, or asset sale
• Service Providers: With trusted third parties who assist in operating our service

4. Data Security

We implement appropriate security measures to protect your information:

• HTTPS encryption for all data transmission
• Secure password hashing using bcrypt
• CSRF protection to prevent cross-site attacks
• Rate limiting to prevent abuse
• Input validation and sanitization

5. Your Rights (GDPR Compliance)

If you are a resident of the European Union, you have the following rights:

• Access: Request a copy of personal data we hold about you
• Rectification: Request correction of inaccurate personal data
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data in a machine-readable format
• Objection: Object to processing of your personal data
• Restriction: Request restriction of processing

To exercise these rights, please contact us using the information below.

6. Data Retention

• Poll Data: Stored according to poll expiration settings (default 30 days)
• Vote Data: Retained with poll data for result accuracy
• Support Tickets: Retained for 2 years or until resolved
• Logs: Server logs retained for 90 days for security purposes

7. Cookies and Tracking

We use cookies for essential functionality:

• Session Cookies: For user authentication and security
• CSRF Tokens: To prevent cross-site request forgery
• No Third-Party Tracking: We do not use advertising or analytics cookies

See our Cookie Policy for more details.

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover we have collected such information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Providing notice for material changes

10. Contact Information

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

• Email: Through our Support page
• Response Time: We aim to respond within 30 days

11. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.